Frequent Buyers Are Saving the Airlines From Financial Ruin
Feb 08, 2010
Smarter Travel by Tim Winship
Travel loyalty programs are money-makers. Fully developed programs earn significant revenues from the sale of frequent flyer miles to the hundreds of companies that award miles to consumers who buy their products or services.
IdeaWorks by Jay Sorensen Consumers have a love-hate relationship with frequent flier programs. They love the promise of free travel and perks but hate the restrictions placed on reward travel. Airline executives are less ambivalent but do vacillate on the issues of mileage liability and reward seat availability. Some carriers provide plenty of reward seats, while others are downright stingy.
Flying far and wide on the back of airline loyalty
Jul 25, 2009
FT by Ian Wylie
If you are lucky enough to still be in a job with an employer willing to pay your airfare, there has never been a better time to be a frequent flyer as under-pressure airlines slash the miles required by their loyalty programmes for redeeming free flights or doubling the miles that count towards ‘elite’ status.
The New York Times by Jane L. Levere Frequent travelers may be having a harder time redeeming airline loyalty points for first-class seats, but apparently more travelers are trading miles for holiday gifts. And travelers who have accumulated a lot of points for hotel stays are apparently doing
IBM by Bruce Speechley
Travel and transportation companies need to revamp their loyalty programs to "replace reluctant allegiance with genuine loyalty", according to a new paper from International Business Machines Corp. (IBM).