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Frequent Buyers Are Saving the Airlines From Financial Ruin
Feb 08, 2010
Smarter Travel by Tim Winship
Travel loyalty programs are money-makers. Fully developed programs earn significant revenues from the sale of frequent flyer miles to the hundreds of companies that award miles to consumers who buy their products or services.

icon STM - Frequent Buyers Are Saving the Airlines From Financial Ruin
 
Solutions for the Reward Availability Problem
Oct 13, 2009

IdeaWorks by Jay Sorensen
Consumers have a love-hate relationship with frequent flier programs. They love the promise of free travel and perks but hate the restrictions placed on reward travel. Airline executives are less ambivalent but do vacillate on the issues of mileage liability and reward seat availability. Some carriers provide plenty of reward seats, while others are downright stingy.

icon IdeaWorks - Managing Liability and Rewards

 
Flying far and wide on the back of airline loyalty
Jul 25, 2009
FT by Ian Wylie
If you are lucky enough to still be in a job with an employer willing to pay your airfare, there has never been a better time to be a frequent flyer as under-pressure airlines slash the miles required by their loyalty programmes for redeeming free flights or doubling the miles that count towards ‘elite’ status.

icon FT - Flying far and wide on the back of airline loyalty
 
More Travelers Redeeming Miles for Merchandise
Dec 08, 2008
The New York Times by Jane L. Levere
Frequent travelers may be having a harder time redeeming airline loyalty points for first-class seats, but apparently more travelers are trading miles for holiday gifts. And travelers who have accumulated a lot of points for hotel stays are apparently doing
the same thing.

icon The New York Times - More Travelers Redeeming Miles for Merchandise
 
Travel Loyalty Programs Need Revamp
Nov 24, 2008
IBM by Bruce Speechley
Travel and transportation companies need to revamp their loyalty programs to "replace reluctant allegiance with genuine loyalty", according to a new paper from International Business Machines Corp. (IBM).

icon IBM - Travel Loyalty Programs Need Revamp
 
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