about us

Rewarding
Experiences
Something that’s in our DNA at Loylogic. Put simply, it’s the bold premise that customers expect to be empowered with more options, more often. Just as long as those choices are relevant and engaging.
thrives on the power of choice
our vision
To set the global standard in creating meaningful and memorable reward experiences — connecting people, brands, and the moments that truly matter.
our mission
We help admired brands transform everyday engagement into lasting loyalty. By powering a global marketplace of seamless, personalized incentives, we turn rewards into brand-defining experiences — crafted to delight, built to scale.

Loylogic Difference

We are hired to solve complex problems for global corporations.

Global execution

Integrated with Amazon plus contracted 250+ merchants
Run our Rewards Periodic Table internationally
Shipped to 190 countries and 10 million members

Innovator DNA

Own 2 key loyalty patents (i.e., points-plus-cash slider)
Commercialized 10 loyalty, payment and motivation innovations
Won more than 20 loyalty and payment awards.

Rewards expertise

Executed millions of points earn and burn transactions.
Generated over $1 billion of rewards commerce.
Redeemed close to 200 billion points and miles.

Our story step by step

2005200620072008201020122014201620182020202120242025
/01

year 2005

Loylogic is founded in Zurich with a mission to redefine loyalty. Focused on member engagement, commerce innovation, and digital-first rewards, it begins developing technology to empower brands with smarter loyalty solutions.
/02

year 2006

Loylogic launches the world’s first global Rewards Marketplace, transforming redemption into a flexible, e-commerce-style experience. Etihad Guest becomes its first airline partner, marking a bold move into aviation loyalty.
/03

year 2007

Rapid growth continues as Loylogic invests in technical infrastructure and scales to support multi-market programs. This year lays the groundwork for industry diversification and enterprise-grade platform development.
/04

year 2008

Reward Hub launches, giving clients full control over a modular reward ecosystem. It cements Loylogic’s evolution from rewards provider to strategic loyalty technology partner.
/05

year 2010

Loylogic partners with Etisalat, launching a cutting-edge telco loyalty program. The business scales quickly in the Middle East and supports clients with region-specific reward strategies.
/06

year 2012

Two breakthrough launches: the Rewards App, enabling mobile-first redemptions, and Akruu Mall, offering more member control by mixing points and cash. These innovations expand loyalty touchpoints and usability.
/07

year 2014

Loylogic patents its Slider technology, unlocking real-time flexibility in cash-and-points transactions. New offices and a global sales team fuel client wins across hospitality and coalition sectors.
/08

year 2016

Reward Visa is introduced, allowing members to convert points into card value, extending redemption to everyday spend. It represents a step forward in loyalty-payments integration.
/09

year 2018

Loylogic launches Reward Play, adding gamification to the loyalty experience. This innovation helps brands boost engagement and attract younger audiences. Loylogic also earns ISO 27001 certification, underlining its commitmentto data security and compliance.
/10

year 2020

Pointspay and Dezerved launch. Pointspay links loyalty with payments, while Dezerved offers premium invite-only rewards. Loylogic surpasses $1B in global e-sales and carves out Pointspay as an independent brand.
/11

year 2021

Loylogic expands into Africa with Equity Bank Kenya and American Express. Dezerved gains traction with premium partners, and the business now ships rewards to 170+ countries.
/12

year 2024

Loylogic launches Ultimate, a powerful new platform offering unmatched flexibility, speed, and modularity. African Bank’s Audacious Rewards—powered by Loylogic—wins Best Short Term Loyalty Initiative (International Loyalty Awards) and Best Relaunched Rewards Programme (South African Loyalty Awards). Pointspay is carved out into its own company.
/13

year 2025

Loylogic partners with Tamra Chandler to launch a science-based employee motivation solution using the 100 Moments That Matter framework, expanding its impact from consumer to workplace engagement. The next generation AI-enhanced rewards marketplace is announced including the newly branded solutions PointsSphere™, CashCutter™, Tokenizer™ and Gamifier™.

Our story step by step

2005
2006
2007
2008
2010
2012
2014
2016
2018
2020
2021
2024
2025
/01
year 2005
Loylogic is founded in Zurich with a mission to redefine loyalty. Focused on member engagement, commerce innovation, and digital-first rewards, it begins developing technology to empower brands with smarter loyalty solutions.
/02
year 2006
Loylogic launches the world’s first global Rewards Marketplace, transforming redemption into a flexible, e-commerce-style experience. Etihad Guest becomes its first airline partner, marking a bold move into aviation loyalty.
/03
year 2007
Rapid growth continues as Loylogic invests in technical infrastructure and scales to support multi-market programs. This year lays the groundwork for industry diversification and enterprise-grade platform development.
/04
year 2008
Reward Hub launches, giving clients full control over a modular reward ecosystem. It cements Loylogic’s evolution from rewards provider to strategic loyalty technology partner.
/05
year 2010
Loylogic partners with Etisalat, launching a cutting-edge telco loyalty program. The business scales quickly in the Middle East and supports clients with region-specific reward strategies.
/06
year 2012
Two breakthrough launches: the Rewards App, enabling mobile-first redemptions, and Akruu Mall, offering more member control by mixing points and cash. These innovations expand loyalty touchpoints and usability.
/07
year 2014
Loylogic patents its Slider technology, unlocking real-time flexibility in cash-and-points transactions. New offices and a global sales team fuel client wins across hospitality and coalition sectors.
/08
year 2016
Reward Visa is introduced, allowing members to convert points into card value, extending redemption to everyday spend. It represents a step forward in loyalty-payments integration.
/09
year 2018
Loylogic launches Reward Play, adding gamification to the loyalty experience. This innovation helps brands boost engagement and attract younger audiences. Loylogic also earns ISO 27001 certification, underlining its commitmentto data security and compliance.
/10
year 2020
Pointspay and Dezerved launch. Pointspay links loyalty with payments, while Dezerved offers premium invite-only rewards. Loylogic surpasses $1B in global e-sales and carves out Pointspay as an independent brand.
/11
year 2021
Loylogic expands into Africa with Equity Bank Kenya and American Express. Dezerved gains traction with premium partners, and the business now ships rewards to 170+ countries.
/12
year 2024
Loylogic launches Ultimate, a powerful new platform offering unmatched flexibility, speed, and modularity. African Bank’s Audacious Rewards—powered by Loylogic—wins Best Short Term Loyalty Initiative (International Loyalty Awards) and Best Relaunched Rewards Programme (South African Loyalty Awards). Pointspay is carved out into its own company.
/13
year 2025
Loylogic partners with Tamra Chandler to launch a science-based employee motivation solution using the 100 Moments That Matter framework, expanding its impact from consumer to workplace engagement. The next generation AI-enhanced rewards marketplace is announced including the newly branded solutions PointsSphere™, CashCutter™, Tokenizer™ and Gamifier™.

Awards & recognition

2025
Loyalty Team of the Year
International Loyalty Awards
2024
Best Short Term Loyalty Initiative
International Loyalty Award
2024
Best Relaunched Rewards Programme
South African Loyalty Awards
2019
Best Innovation in Loyalty
12th Customer Fest Awards
2013
Best Loyalty Program
Merchant Payments Ecosystem Awards
2013
Best Loyalty Industry Innovation
International Loyalty Awards
2013
Best IT Innovation
Banking Awards
2012
Best Redemption Ability
22nd Annual Freddie Awards
2012
Best Elite Program
22nd Annual Freddie Awards
2011
Best in Services
Swiss Economic Awar
2011
Best in Vendor Loyalty
Mega Awards
2011
Best Airline Redemption Ability
The Frequent Traveller Awards
2010
Most Innovative Loyalty Technology
Mega Awards
2009
Best Bonus Promotion
21st Annual Freddie Awards
2009
Best Website
21st Annual Freddie Awards
2009
Best Award Redemptio
21st Annual Freddie Awards
2009
Best Member Communication
21st Annual Freddie Awards
2008
Programme of the Year
20th Annual Freddie Awards
2008
Best Award Redemption
20th Annual Freddie Awards
2008
Best Customer Service
20th Annual Freddie Awards
2007
Best website
19th Annual Freddie Awards
2007
Best Exciting New Look
Rebrand 100
For over 25 years, Gabi has led award-winning loyalty businesses for the likes of airBaltic, KLM and Carlson, earning him the Loyalty Industry Personality of the Year award. Using this experience, Gabi specializes in delivering loyalty solutions that captivate members and grow programs.

Gabi Kool

CEO
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Marta is CFO of Loylogic, where she combines strategic finance expertise with a collaborative, data-driven approach. Formerly Head of Finance at Etihad and Head of Financial Planning at flydubai, she helps Loylogic and its clients scale sustainably, transform operations, and make smarter, insight-led decisions.

Marta Wronska

CFO
linkedin
Show more
Amit is an experienced product, technology and operations expert with a passion for optimizing processes and delivering measurable results. Amit is committed to continuous improvement and innovation, thriving on turning challenges into opportunities.

Amit Bendre

COO
linkedin
Show more
Martin aligns product, marketing, and sales to drive commercial success. With over 20 years in the loyalty industry and a background in finance, he brings deep expertise in go-to-market strategy, product positioning, and business development. He also supports Pointspay as Head of Sales, contributing hands-on market insight from the fintech space.
Martin Smaerup
VP - Go To Market Strategy
linkedin
Show more
Samir leads global sourcing, pricing and assortment expansion across diverse reward categories, ensuring high-performing and engaging reward shops. He drives marketplace excellence, optimizes customer engagement and spearheads Ultimate’s strategic vision, innovative product development and growth initiatives.

Samir Skif

VP Marketplace & Ultimate
linkedin
Show more
Using his 12 years of expertise in loyalty and partnerships, Rizvan drives incremental revenue for programs by securing MFDO deals that enhance customer engagement and retention. This strategic approach opens new growth avenues with banks and payment partners to scale loyalty solutions and deepen ecosystem integration.

Rizvan Faruqui

Head of Merchant Funded Deals & Offers (MFDO)
linkedin
Show more
Arpita is Head of People Experience at Loylogic, with over 15 years of HR leadership. She is committed to fostering a productive, high-performing culture by aligning talent, roles, and capabilities to business strategy, enabling Loylogic to achieve its ambitious goals.

Arpita Sant

Head of People Experience
linkedin
Show more
Allard is a passionate loyalty strategist who consults clients to design and deliver high-impact programs. With deep cross-industry expertise, he builds powerful engagement solutions that cultivate meaningful, long-term relationships and maximize loyalty program success for businesses and their members.

Allard Vogelpoel

Director Program Consulting
linkedin
Show more
Ciara is a customer-centric analytics and insights leader with 18+ years’ experience across loyalty, FMCG, travel retail & Luxury goods. She transforms insight functions into strategic assets, driving growth, personalization and commercial performance through data-led decision-making and customer-first thinking.

Ciara Owens

Global Performance & Insights Director
linkedin
Show more
Tina leads Loylogic’s global legal affairs by providing strategic legal counsel to the company's business lines and functions, and overseeing international contractual and regulatory matters.Prior to joining Loylogic in 2015, Tina served as senior legal counsel at Affinion Group and solicitor at The Royal Bank of Scotland Group.

Tina Fidanza

General Counsel
linkedin
Show more
Khushboo Jha serves as the IT Delivery Manager at Loylogic, driving innovation and operational excellence. With extensive experience in technology delivery, she ensures seamless execution of strategic projects, fosters collaboration, and champions customer-centric solutions aligning with business goals.

Khushboo Jha

Delivery Manager
linkedin
Show more
Sumit leads IT Infrastructure and Cloud Security, delivering resilient, compliant systems that scale securely. With over 24 years of experience, he brings expertise in Technical Operations, Security and Compliance frameworks such as ISO 27001 and GDPR. Sumit aligns governance with business objectives—driving operational excellence, and security transformation across Loylogic environments.

Sumit Nerurkar

Director - Technology Operations & Security
linkedin
Show more
Martin aligns product, marketing, and sales to drive commercial success. With over 20 years in the loyalty industry and a background in finance, he brings deep expertise in go-to-market strategy, product positioning, and business development. He also supports Pointspay as Head of Sales, contributing hands-on market insight from the fintech space.
Martin Smaerup
VP - Go To Market Strategy
linkedin
Show more
Amit is an experienced product, technology and operations expert with a passion for optimizing processes and delivering measurable results. Amit is committed to continuous improvement and innovation, thriving on turning challenges into opportunities.
Amit Bendre
COO
linkedin
Show more
Khushboo Jha serves as the IT Delivery Manager at Loylogic, driving innovation and operational excellence. With extensive experience in technology delivery, she ensures seamless execution of strategic projects, fosters collaboration, and champions customer-centric solutions aligning with business goals.

Khushboo Jha

Delivery Manager
linkedin
Show more
Sumit leads IT Infrastructure and Cloud Security, delivering resilient, compliant systems that scale securely. With over 24 years of experience, he brings expertise in Technical Operations, Security and Compliance frameworks such as ISO 27001 and GDPR. Sumit aligns governance with business objectives—driving operational excellence, and security transformation across Loylogic environments.

Sumit Nerurkar

Director - Technology Operations & Security
linkedin
Show more
Allard is a passionate loyalty strategist who consults clients to design and deliver high-impact programs. With deep cross-industry expertise, he builds powerful engagement solutions that cultivate meaningful, long-term relationships and maximize loyalty program success for businesses and their members.
Allard Vogelpoel
Director Program Consulting
linkedin
Show more
Samir leads global sourcing, pricing and assortment expansion across diverse reward categories, ensuring high-performing and engaging reward shops. He drives marketplace excellence, optimizes customer engagement and spearheads Ultimate’s strategic vision, innovative product development and growth initiatives.
Samir Skif
VP Marketplace & Ultimate
linkedin
Show more
Using his 12 years of expertise in loyalty and partnerships, Rizvan drives incremental revenue for programs by securing MFDO deals that enhance customer engagement and retention. This strategic approach opens new growth avenues with banks and payment partners to scale loyalty solutions and deepen ecosystem integration.
Rizvan Faruqui
Head of Merchant Funded Deals & Offers (MFDO)
linkedin
Show more
Marta is CFO of Loylogic, where she combines strategic finance expertise with a collaborative, data-driven approach. Formerly Head of Finance at Etihad and Head of Financial Planning at flydubai, she helps Loylogic and its clients scale sustainably, transform operations, and make smarter, insight-led decisions.
Marta Wronska
CFO
linkedin
Show more
Arpita is Head of People Experience at Loylogic, with over 15 years of HR leadership. She is committed to fostering a productive, high-performing culture by aligning talent, roles, and capabilities to business strategy, enabling Loylogic to achieve its ambitious goals.
Arpita Sant
Head of People Experience
linkedin
Show more
Ciara is a customer-centric analytics and insights leader with 18+ years’ experience across loyalty, FMCG, travel retail & Luxury goods. She transforms insight functions into strategic assets, driving growth, personalization and commercial performance through data-led decision-making and customer-first thinking.
Ciara Owens
Global Performance & Insights Director
linkedin
Show more
Tina leads Loylogic’s global legal affairs by providing strategic legal counsel to the company's business lines and functions, and overseeing international contractual and regulatory matters.Prior to joining Loylogic in 2015, Tina served as senior legal counsel at Affinion Group and solicitor at The Royal Bank of Scotland Group.
Tina Fidanza
General Counsel
linkedin
Show more

Our core team

Rewarding Conversations

Innovation

20 Years of Loylogic: What’s Next?

Loylogic’s leaders reveal how AI, emotion and innovation will reshape future loyalty, rewards and incentive marketplaces.
Travel

Hotel Loyalty: Strategies for Success

Gain insights into evolving hotel loyalty programs and strategies to enhance guest engagement.
Travel

The Evolution of Travel Loyalty Programs

Examine post-pandemic shifts in travel loyalty, focusing on personalization and daily relevance.

Company culture

Innovative

We push boundaries to make things better.

Lead to Success

We are proactive, take ownership, stay honest and hold ourselves, and others, accountable.

Accountable

We work with purpose, curiosity and impact.

Passionate

We inject passion in everything we do, care about every project, and deliver with real energy.

Getting It Done

We move fast and go the extra mile.

Collaborative

We work together and respect every voice to build smarter solutions.
fun
We bring good energy and share laughs.

Company culture