Travel
Europe
Growing revenues by capturing a higher proportion of member's online spend
client’s profile
Challenge
Scandinavian Airlines wanted a regional rewards proposition that could cater to their members residing in Scandinavian countries.
solution
Loylogic launched an e-commerce platform with local and global rewards fulfilment featuring a highly curated and bespoke rewards catalogue to resonate with the Scandinavian audience. Members were able to transact in their preferred language and currency to enhance their experience. Growth in mileage accrual and redemptions followed.
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Travel
Europe
Opening up a world of travel and retail rewards options through a global gift card solution
Icelandair's goal is to ensure that Icelandair Saga Club members are getting the most out of their membership, making sure that the benefits as well as options for accrual and redemption are relevant to all members. Building on an existing partnership, the challenge was to expand the rewards available to program members at a broader range of price points, driving engagement with more members in the process.
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Travel
Asia-Pacific
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Leveraging search and category data to close gaps in reward category ranges
JAL is Japan's leading airline and launched the JMB World Marketplace to inspire and fulfil the rewards needs of their members. Customer experience is the key to a successful shopping trip and leveraging insights across the journey is vital for delivering satisfaction. Loylogic data insights showed that valuable customer segments were exiting the shop after unsuccessfully finding what they were looking for.
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