Privacy & Cookies Policy

This privacy notice (the "Notice") explains how we process personal data in relation with your use of the Loylogic corporate website (the “Site”). Your use of the Site is governed by the separate terms and conditions for the Corporate Site.

This is the Privacy and Cookies Policy of Loylogic Rewards FZE, together with its subsidiaries and affiliates ("Loylogic", “we”, “us”, “our”)

1. Controller
When you use the Site, the processing of your personal data will be by Loylogic Rewards FZE whose registered address is Dubai Airport Freezone Authority, PO Box 293805, Dubai United Arab Emirates. For questions about Loylogic you can contact us by email at: customersupport@loylogic.com.

Our EU representative for data related queries is Loylogic AG Latvia branch, registration number: 4003284489, legal address: Brivibas street 40-35, Riga, LV-1050.

2. Personal data processing
When you use the Site including contacting us via the Site, we will receive and process personal data, in particular the following:

  • first and last name
  • e-mail address
  • contact telephone number
  • IP address
  • company name
  • country

We may process the data set out above in order to provide and operate the Site, and to respond to your enquiries and follow up with you if needed, in particular to:

  • respond to your contact us queries related to Sales, Partnership, career, media etc.
  • analyse your use of the Site and gather feedback to enable the improvement of the Site and your user experience.

When processing this personal data, we will rely on the legal ground that the processing is necessary for the performance of a contract with you and/or in order to take steps at your request prior to entering into that contract.

There is generally no legal obligation for you to provide your data to us. However, without personal data we will not be able to communicate with you.

3. Disclosure of personal data
We may share your personal data

  • with our affiliated companies for the purposes set out in sec. 2
  • with service providers acting as processors, for example to run the Site on our behalf, or procure IT services and other business-related services
  • with other parties acting on their own behalf, such as authorities and with potential purchasers of our business or parts thereof.

In certain cases we may transfer personal data to recipients abroad in countries outside of Switzerland or the EU/EEA that have no appropriate level of data protection. In that case we will rely on the recipient’s certification under the EU-US or CH-US Privacy Shield, if the recipient is located in the US and is certified, or ensure that your personal data is protected for example by requiring the recipient to enter into a contract that protects your data. If you wish to obtain a copy of such a data transfer agreement please contact us.

4. Storage and retention
We will keep your personal data for as long as it is necessary for the purposes for which we have collected it and to protect legitimate interests, for example in asserting or defending claims, and maintaining back-ups and archives. We will also store personal data as required under applicable laws.

5. Information about our use of cookies
A cookie is a small text file that is stored on your browser or device used to access the Site, and which allows us to collect certain information about you/your device. The Site uses cookies in order to provide you with a good experience when you use the Site, and to improve the Site.

We use the following types of cookies:

  • Analytical/performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works.

Cookies are destroyed once they are no longer necessary for their purpose. You do not have to allow us to use cookies, and you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, whilst our use of them does not pose any risk to your privacy or your safe use of the Site, it does enable us to continually improve the Site, making it a better and more useful experience for you, and if you block all cookies you may not be able to access all or parts of our site.

The Site uses Google Analytics, a web analysis service of Google Inc./Google LLC (“Google”). Google Analytics uses cookies (see https://policies.google.com/privacy for further information). The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, as IP anonymisation is activated, Google will shorten your IP address within the European Union or the European Economic Area beforehand. In exceptional cases, the full IP address will be transmitted to a Google server in the USA and shortened there. For these cases Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/Individuals-in-Europe. On our behalf, Google will use this information to evaluate your use of the Site and deliver reports on Site activities to us. – As noted above you may refuse the use of cookies. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout

6. Your rights
You have the following rights in relation to your personal data, subject to the requirements of applicable law:

  • Access: the right to request, at any time and free of charge, access to your personal data stored and processed by us;
  • Rectification: the right to have incorrect or incomplete personal data corrected or updated;
  • Deletion: the right to have your personal data erased if it is no longer necessary or if you have withdrawn consent or have objected to the processing (provided there are no other grounds for processing), or if your personal data is processed unlawfully;
  • Restriction: the right to request that the processing of your personal data be restricted;
  • Right to data portability: the right to receive or transfer to someone else the personal data that you have provided to us, free of charge, in a commonly used and machine-readable format;
  • Right to lodge a complaint: the right to lodge a complaint with a competent supervisory authority about the way we process your personal data or your requests;
  • Right to withdraw consent: the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

You also have the right to object to data processing and revoke consent.